Did you ever have an experience that made you say “there are truly nice people in this world?” Well, today started out as a stereotypical Monday… but suddenly with one unfortunate event everything changed! Here is how my day began:
- The alarm clock is going off in the pre-dawn hours so my hubby can make into work.
- Later I’m waking up tired kids after a long weekend of sporting events (so there was a lot of whining).
- Normal morning reminders are flying out of my mouth like they are going out of style: “Get dressed, brush your hair, brush your teeth, feed the pets, finish your breakfast, shut off that TV please, pack your backpack” (sound familiar to anyone yet?)
- I successfully get one child off to middle school and begin with the same morning reminders with my youngest child. Time ticks away and it becomes clear that my youngest is child (who has a reputation for being a little pokey in the morning) is going to miss the elementary school bus.
- My child gets in the van, I lock up the house, drive down the road and as I near the end of the street…. my van dies! This is the unfortunate event!
- I get my child a ride with a neighbor and my focus switches to what I’m going to do with this broken down van?
Here begins the “going above and beyond” part… I called a local auto repair business (one that I haven’t been to in a while, but, they are close by and offered towing services). The office manager explains that they are out on another towing call and it may be a while (so I’m envisioning hours going by before I see a tow truck) In less than an hour, a nice/polite young man arrives and tows the van away. Within a few hours I got a loaner vehicle from my parents (thank goodness for supportive parents willing to lend a hand) and begin my trek to work.
As I’m driving, I’m hoping the issue with my van isn’t anything major. Curiosity gets the best of me! So, I stop by the auto repair business to speak with a mechanic. As he begins to explain the the problem and solution, the office manager and the polite tow truck driver enter the room. The mechanic reassures me the problem isn’t major and although they had a pretty busy today, they’d have it fixed by the end of the day.
At this point, I’m breathing a sign of relief and I begin to walk out of the business office. As I did, I turn and ask “what time they closed so I can pick up my van?” to which they answered “5pm”. Oh” I said, “I’m not sure I will be able to make it back from work in time. What time do you open in the morning? I have an important meeting in the morning, but, maybe I can get here before the meeting or get a ride later in the afternoon to get the van before you close tomorrow”
At this point, the tow truck driver says, “I know your street, it’s not that far from here. We will drop your van off in your driveway, leave the key under the floor mat and lock the door.” I said, “well how am I going to pay you?” to which the office manager answered “we will leave an invoice in the van and you just come back tomorrow after your meetings to pay us!” Now that is SUPERIOR customer service! They just won my business for years to come!
Have you had an experience of extremely good customer service or courtesy that you’d like to share? Please leave a comment and share your experience!
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Life is crazy some days. Whether you are a single career women, entrepreneur, a working mom or stay at home mom, we all have one thing in common… we all need a little me time once in a while! Me time is an integral part of a healthy lifestyle. It’s time to relax, destress and refocus. Whether it’s 15 minutes or a couple hours, tell us how you enjoy your me time…
Me Time branded apparel is where fun meets fashion. Our tee, t-shirts and tank tops display fun designs and messages and women often identify with the important me time message. From shopping to sunbathing, wine to dog walking and everything in between, we have your favorite me time activities covered in our tees and t-shirts. Our apparel makes a statement and will draw comments and smiles.
Dear Aly,
This isn’t exactly a beauty related question, but, I’m hoping you can help. Last month, Valentine’s Day and that movie “He’s Not That Into You” had me at my wit’s end. How do you separate the losers from the keepers?
Signed,
Lonely
Dear Lonely,
There are definitive patterns and indicators, if you look for them!!! I consulted Joseph M. Carver, Ph.D.’s “The Loser: Warning Signs You’re Dating a Loser” and got some great insight. If the person you’re wondering about possesses even one of the following warning signs, there is risk in the relationship.
1. He or she says, “I love you” way too soon.
The loser is quick to attach and even quicker to express their devotion. In less than a few weeks of dating, you’ll hear that you’re the love of their life and they want to marry you. Showered with attention and nice gestures, you may be overwhelmed by this display of instant connection or commitment. They may in fact be the best thing that ever happened to you, but truly great, healthy relationships take time — at least more than a few weeks.
2. He or she wants you all to themselves… all the time.
The loser is determined to be your everything. Telling you that your supportive friends and/or family treat you badly, take advantage of you, don’t understand how special the love you two share is, the loser urges you to cut everyone else off. They’re jealous and threatened by anyone you’re close to, even your children! You must be available and account for your whereabouts 24/7. In short, the loser wants complete control.
3. He or she fails the waitress test.
The way an individual treats a server, clerk, or other neutral person, especially of the opposite sex, is the way they’ll eventually treat you. If they whine, complain, criticize, torment, or act like an arrogant jerk, you can count on receiving the same treatment down the line.
4. He or she has a super-scary temper.
The loser really loses it. They get mad easily, blow up, and do dangerous things like drive too fast, throw stuff, get into fights, or threaten others. Though the loser promptly assures you that they are not angry with you, but at others or the situation, you can be sure that their hostility and violence will eventually be directed at you.
5. He or she is a confidence assassin.
The loser repeatedly puts you down. Constantly correcting your slightest mistakes, they tell you you’re too fat, not very intelligent, have no taste, and always leave you with the feeling that you’re not quite good enough. This gradual chipping away at your self-esteem allows them to later treat you really badly and make you feel you deserve it.
6. He or she keeps you spinning.
The loser cycles from mean to sweet… and back again. One day is filled with hurtful criticism and verbal abuse. The next day they’re absolute darlings, apologizing for their recent “lousy mood” and doing all those lovely little things that first sucked you in. Even if you were resolved to get out, you hang in, believing that the sweetness is the big permanent change you’ve been hoping for. It’s not. The loser will be mean again and sooner rather than later.
7. He or she is a master of the blame game.
The loser never ever takes personal responsibility for their behavior. It’s always someone else’s fault — usually yours. You are the reason they yelled at you, treated you badly, or embarrassed you publicly. You’re the one making them drive 80 miles an hour or drink too much.
8. He or she has you walking on eggshells.
The loser invokes fear. If you find yourself afraid to bring up topics, question the loser’s behavior, or mention that you even spoke to another friend, you’re with a loser. And, you probably should be afraid.
Me Time branded apparel is where fun meets fashion. Our tee, t-shirts and tank tops display fun designs and messages and women often identify with the important me time message. From shopping to sunbathing, wine to dog walking and everything in between, we have your favorite me time activities covered in our tees and t-shirts. Our apparel makes a statement and will draw comments and smiles. Shop Me Time Tees Now >
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