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4.6

out of 5 stars

4 reviews

4.5

Overall Satisfaction

4.8

Ambience

4.3

Cleanliness

4.5

Quality of Service

4.3

Value for Money

1
2
3
The Firm

1/F Hilltop Plaza, 49 Hollywood Rd, SoHo, Central

2525 6696

http://www.thefirmhk.com

Service List

He Time

Accepts credit cards

Opening Hours

  • Mon

    9:00 - 19:00

  • Tue

    9:00 - 19:00

  • Wed

    9:00 - 19:00

  • Thur

    9:00 - 19:00

  • Fri

    9:00 - 19:00

  • Sat

    9:00 - 19:00

  • Sun

    -

  • PH

    -

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4 reviews

5

out of 5 stars

Exceeded expectations

Absolutely fantastic experience. As soon as I entered I already felt cared for. The team was extremely professional and efficient. When I came in I wasn't sure what I wanted but the stylist had a long chat with me and helped figure out exactly what I was looking for. Made for an extremely enjoyable time! Love the new rockstar chinese team. Definitely a new long time client here.

 

Treatment: Cut

3.4

out of 5 stars

Alright but not my favourite

The cut was fine, but not quite what I wanted or was expecting. The salon was empty when I arrived, but I was still kept waiting, and I felt like I was rushed out after my appointment.

 

Treatment: Cut

4.8

out of 5 stars

Invested in making their clients look and feel great

I was forced to find a new hairdresser (my long-term favourite departed Hong Kong) and am always a bit nervous about trying someone new. However, on the advice of a friend, I tried The Firm and now consider myself a happy regular customer for cut and colour (highlights). While I'm loyal to one stylist, from the transformations I've observed round about me, there is a consistently high standard across the salon. I think all the people who work there are invested in making their clients look - and importantly also feel - great, with a lot of discussion about shades, cuts and aftercare, rather than just executing on instruction, which is an important distinction from my perspective. There is a lovely dynamic amongst the stylists and with the clients, so I look forward to spending a few hours there knowing there will always be good company, nice coffee and, in the end, much better hair.

 

Treatment: Cut ,Colour

4.6

out of 5 stars

It's rare to find personal service like this

I have curly hair and looked for many years (not just in HK) for someone who knows how to cut and look after it properly. The Firm are the first team.
The team feels like a family as well. They know who you are and genuinely care. It's not something you find everyday.

Ask for Pauline (owner) for hair cuts. For anything else everyone else is good

 

Treatment: Cut